Date: 26 May 1998 08:26:28 GMT
From: "andrea andreoli" <a@b.c>
Subject: predictive dialing algorithm
Can anyone give me some hints about where to find documentations about =
predictive dialing algorithms?
I need to perform some functions similar to an outbound call center, but =
I was not able to find formulas or examples.
Thanks in advance
Andrea Andreoli
Milano, Italy
a.andreoli@usa.net
Date: Sun, 08 Feb 1998 15:00:35 +0000
From: hilleret@micronet.fr
Subject: Help !!! Looking for a Teletraffic research article.
Hi,
Sorry to disturb you, writing to your from Paris, France.
I am working on a thesis about modelling call centers. For this work, I found nearly 100 articles in various sources (books, web sites, ...).
One of the best known article about teletraffic modelling was plublished in BLTJ, but I CAN'T FIND IT !
References
Wilkinson, Theories for Toll Traffic, Bell System Technical Journal, 03/1956
Could you help me find this article in some way :
this article
Thank you very much in advance
Renaud Hilleret hilleret@micronet.fr
Date: Sat, 17 Jan 1998 03:35:32 -0600
From: "Jerry Harder" <jharder@sprynet.com>
Subject: Telecommunication question
If I understand your question correctly, you are saying that the model assumes that all calls occur simultaneously. This is indeed a simplification to enable the model to be set up as an ILP. Given queuing theory, if I combine two or more traffic streams, the actual capacity required to attain a desired grade of service is a nonlinear function of the O-D demands. To fully model this situation, the problem becomes a INLP.
In practical applications, particularly for data networks where the traffic has to be projected using very imprecise data sources, the typical ILP formulation gives reasonable results. Traditionally for voice networks, where the combination can be analytically modeled with a reasonable amount of computation, the problem is set up and solved as an INLP.
Hope this helps,
Jerry Harder
Date: Fri, 16 Jan 1998 10:50:15 -0800
From: Pablo Cortés <pca@fie.us.es>
Subject: Telecommunication question
Hi,
Can anybody help me?
I´m working with telecommunication networks models in wich capacity and routing are involved.
In the state of the art I´ve been able to see that everybody formulate this capacity restriction:
SUM {x(ijk) + x(jik)} <= q(ij)
Where k are the commodities (Origin-Destination pairs) and the sum is for all k.
My question is the following:
Why is the sum for all O-D pairs (k), supposing that the calls are at the same time? We are over-sizing the q(ij) variable, aren´t we?
Thanks
Pablo
----------------------------------- Pablo Cortes Escuela Superior de Ingenieros. Seville (Spain) E-mail: pca@fie.us.es -----------------------------------
Crawl back to front page.